Just this past August, Fiat Chrysler Automobiles issued a recall for over 160,000 units of their 2019-2020 Ram 1500 pickup trucks. The company made the recall after discovering that the all-weather floor mat could potentially interfere with the accelerator pedal.
In the event of a recall, it is important for customers to know what their options are in order to resolve the issue at hand. Today, we will discuss the details of the Fiat Chrysler recall and what you should know if you are affected.
Details Behind The Fiat Chrysler Ram 2019-2020 Recall
Fiat Chrysler found that the all-weather floor mat may affect the performance of the accelerator pedal. The pedal, which is adjustable, can be positioned in such a way that leaves little space for clearance when the floor mat is used.
Insufficient clearance for any of the car pedals increases the driver’s risk of crashing. While Fiat Chrysler has said that the company is unaware of any accidents or injuries caused by the defect, issuing a recall is a necessary course of action to ensure their customers’ safety.
To address the problem, Fiat Chrysler has sent recall notices to affected customers. The company is set to replace the faulty mats with redesigned ones. According to a MotorSafety.org article, replacement services were slated to begin in November 2020. They are free of charge and take approximately half an hour to complete.
For 2019-2020 Ram 1500 owners who are still waiting for the replacement service, Fiat Chrysler recommends removing the all-weather floor mats in the meantime.
How To Know If You Are Affected By A Recall
If you have a 2019-2020 Ram 1500 truck and are unsure if your vehicle is included in the recall, it is a good idea to get in touch with your car dealer to double-check. Alternatively, you may contact Fiat Chrysler via their Customer Care hotlines for assistance.
Car owners in general can find out if their vehicle is subject to any recalls through the following steps:
• Know Your Vehicle Identification Number (VIN) – Your VIN can normally be found on your vehicle registration or insurance card. In some cars, the VIN may also be printed on the driver’s windshield or doorjamb.
• Go To The National Highway Traffic Safety Administration’s (NHTSA) Website – You can then enter your VIN on the NHTSA’s recall webpage. If no search results come up, that means you are not affected by a recall.
• Contact Your Car Dealer – Repairs or replacements associated with recalls may also be done by local dealerships. You can call or set an appointment with your car dealer and check if your vehicle is subject to any recalls.
How To Know If You Have A Legal Claim
If you think you have a personal injury claim to pursue, it is important to discuss your case first with an experienced lawyer. While recalls do not automatically absolve manufacturers from legal claims, further evidence supporting one’s individual claim must be established.
The entire process can be complicated, so having a legal counselor to guide you every step of the way will do you a world of good. To determine if you have a valid legal claim, get in touch with our firm for a free assessment of your case.